live cambodia Platform Privacy Notice
This page describes what we collect when you use live cambodia and how we keep that data protected. We at live cambodia operate an online entertainment service available where local law permits. When you open an account, log in on your phone, deposit through DANA or e-wallet, or request a withdrawal, we handle your information according to the commitments set out below.
Our approach to privacy centres on transparency and control. We collect only what we need to verify your identity, process your payments, and keep your account secure. We do not sell your data to third parties, and we apply industry-standard encryption to all sensitive information. Your rights—including access, correction, and deletion—are outlined in the sections that follow.
We recognise that account holders across Jakarta, Surabaya, Bandung, and other supported regions trust us with personal and financial details. That trust shapes every decision we make about data storage, retention, and access.
What we collect and why
We collect your email address, phone number, and full name when you open an account on live cambodia. These details allow us to send you login links, payment confirmations, and support messages. We also collect your date of birth and national ID number as part of our Know Your Customer (KYC) verification process—a legal requirement in most jurisdictions where we operate.
When you deposit funds through DANA, e-wallet, mobile banking, or a bank transfer (local payment, online payment, e-wallet, mobile banking), we record the transaction amount, timestamp, and payment method. We do not store your full card or bank details; payment processors handle that encryption. We also log your IP address and device type each time you log in, which helps us detect unusual account activity and protect against fraud.
Our live cambodia platform tracks your gameplay and betting history so we can calculate your balance, settle your bets, and generate your account statement. We also collect information about which games you play—football markets, live blackjack, slots, esports titles like Mobile Legends or Free Fire—to improve our service and personalise your experience.
If you contact our support team via live chat, email, or in-app messaging, we keep a record of that conversation. These records help us resolve disputes, train our team, and improve our response times.
Our live cambodia data protection commitments
We encrypt all data in transit using TLS 1.2 or higher. Your password is hashed and salted before storage, meaning we cannot read it even if our servers were compromised. We store your KYC documents (ID scans, proof of address) on secure servers with restricted access; only our compliance team can view them, and only to verify your identity or respond to a regulatory request.
We retain your account data for as long as your account is active, plus seven years after closure (to comply with financial record-keeping rules). Payment records are kept for the same period. If you request deletion of your personal data, we will remove it from our live systems within 30 days, though we may retain anonymised transaction records for regulatory purposes.
We do not share your data with third parties except where required by law or to process your requests. Our payment processors (DANA, e-wallet, mobile banking, and our banking partners) receive only the information needed to complete your transaction. Our hosting provider may store backups of our database, but they are contractually bound to keep your data confidential.
We use cookies to remember your login session and track your gameplay on live cambodia. You can disable non-essential cookies in your browser settings, though this may affect your experience. We do not use cookies to track you across other websites.
Our services are available only where applicable law permits. If you are accessing live cambodia from a jurisdiction where online gaming is prohibited, we reserve the right to suspend or close your account. We comply with all local data protection regulations, including those in Indonesia and other supported regions.
Your rights and contact
You have the right to request a copy of all personal data we hold about you on live cambodia. You may also ask us to correct inaccurate information, delete your account, or restrict how we use your data. To exercise these rights, contact our support team via the in-app help centre or email the address listed in our legal notice.
If you have concerns about how we handle your data, you may lodge a complaint with your local data protection authority. We are committed to resolving privacy issues promptly and transparently.